Dear Valued KartHost Client,
I am personally reaching out to you as a cherished member of the KartHost community to share important updates regarding your website hosting services.
On May 1, 2024, we will be retiring the cPanel Server that currently supports your website due to the escalating costs associated with maintaining this older technology.
We have tailored four cPanel-powered hosting package options based on current usage:
- Single Site cPanel Hosting
- Multi-Site cPanel Hosting
- Reseller Hosting (for multiple cPanel sites)
- Cloud Server (for improved performance and scalability)
We understand that this change may prompt you to explore alternative hosting solutions. Should you opt for another service provider, please liaise with them for the migration of your site(s). Be assured that we are dedicated to supporting you through this process, whether you choose to transition elsewhere or migrate to one of the service options mentioned above.
Comprehensive details on each option will be shared on Wednesday, March 27, 2024. A new Support Ticket will be initiated in your KartHost Customer Center, containing detailed information, costs of the new plans, and how any eligible credits will be managed. Utilizing the ticket system will help you maintain a clear record of your decisions.
Within the mentioned Support Ticket, we will provide a PDF guide for each hosting solution/service to aid in your decision-making process. Your loyalty and trust in KartHost are deeply appreciated. While technology advances, our commitment to serving you remains resolute.
Thank you for entrusting us with your hosting needs over the years. We are enthusiastic about the future and eagerly anticipate continuing our partnership with you. Stay tuned for further details, and I eagerly await reconnecting with you this Wednesday!
Warm regards,
Roy Randolph
COO KartHost
