1. I noticed your company is based in Texas. Should I be worried about hurricanes affecting the reliability of your Shopping Cart service?
2. Do you offer a money back guarantee?
3. How do I order your Shopping Cart?
4. How can I pay for your Shopping Cart?
5. How long does it take for my Shopping Cart account to be setup after I order?
6. How do I add your Shopping Cart to my Web site?
7. How many products can I sell?
8. Will I receive a notice by email before my Shopping Cart account is renewed?
9. What payment gateways are compatible with your Shopping Cart?
10. Can I process credit card orders through your Shopping Cart?
11. Is it easy to connect my payment gateway to your Shopping Cart?
12. I don't use a payment gateway. I manually process credit card orders offline. Can your Shopping Cart collect credit card information for me?
13. I noticed that your Shopping Cart allows me to accept PayPal payments from my customers. How does that work?
14. Can I buy your Shopping Cart as software?
15. What are the advantages to using your hosted Shopping Cart solution, instead of buying Shopping Cart software?
16. Will your Shopping Cart work with my affiliate tracking system?
17. Will my customers see advertisements or any mention of your company on the pages of my Shopping Cart?
18. Can I use your Shopping Cart if I don't have my own domain name?
19. What is required for me to use your Shopping Cart?
20. Do you charge transaction fees?
21. Does anyone else have access to my customer's information (name, address, email address, phone number, etc.)?
22. Is your Shopping Cart available in any language other than English?
23. What do I do if I no longer want to use your Shopping Cart?

1. I noticed your company is based in Texas. Should I be worried about hurricanes affecting the reliability of your Shopping Cart service?

Our company is based in Texas, however, our Shopping Cart servers are located in a data center in New Jersey. Weather conditions in Texas have absolutely no affect on our Shopping Cart.

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2. Do you offer a money back guarantee?

Yes. We offer a 30 day, 100%-unconditional-money-back-guarantee. If during the first 30 days of use you decide our Shopping Cart does not fit your needs, we will provide you with a full refund.

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3. How do I order your Shopping Cart?

You can order directly from our Web site by visiting the Pricing/Order page.  After selecting the service plan of your choice, you will be able to decide how you would like to pay.

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4. How can I pay for your Shopping Cart?

We accept VISA & MasterCard Debit cards and VISA, MasterCard, and Discover Card credit cards and PayPal.

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5. How long does it take for my Shopping Cart account to be setup after I order?

After ordering your account will be set up by one of our techs. Please allow 24 hours for account setup. You will be email with login details.

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6. How do I add your Shopping Cart to my Web site?

Adding our Shopping Cart to your Web site is very easy. For complete setup instructions, please visit our Setup Information page.

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7. How many products can I sell?

You can add up to 10,000 products to our database.

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8. Will I receive a notice by email before my Shopping Cart account is renewed?

Absolutely, and you can always review your next renewal date within our Shopping Cart administration area.

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9. What payment gateways are compatible with your Shopping Cart?

To view a complete list of the payment gateways that are compatible with our Shopping Cart, please visit our Compatibility page.

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10. Can I process credit card orders through your Shopping Cart?

Yes. To process credit card orders over the internet, you will need a merchant account and payment gateway. A merchant account allows you to accept credit cards as payment for goods or services. A payment gateway allows you to accept credit card payments in real-time over the internet. The payment gateway you use must be compatible with our Shopping Cart. To view a complete list of the payment gateways that are compatible with our Shopping Cart, please visit our Compatibility page.

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11. Is it easy to connect my payment gateway to your Shopping Cart?

Yes. It is very easy. Your payment gateway provider will give you a unique user ID and password. You will simply enter the User ID in the Shopping Cart Administration Area. After doing so, your Shopping Cart will know to pass credit card order information to your payment gateway.

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12. I don't use a payment gateway. I manually process credit card orders offline. Can your Shopping Cart collect credit card information for me?

Yes. If you use credit card processing software that requires you to manually enter credit card numbers in by hand, you can securely retrieve all order information (including credit card number) from within the Shopping Cart Administration Area.

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13. I noticed that your Shopping Cart allows me to accept PayPal payments from my customers. How does that work?

Once you've specified that you would like to accept PayPal payments in the Shopping Cart Administration Area, PayPal will immediately display as a payment option for your customers. Your customers will be able to add and remove items from their Shopping Cart as normal. When they are ready to "Checkout," they can choose to pay by PayPal. Your customer will then enter their billing/shipping address and then connect to the PayPal payment Web site to complete the transaction. Please note that your customers will not have to re-enter their address information once they reach the PayPal Web site.

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14. Can I buy your Shopping Cart as software?

Note the SecureNetKart Shopping Cart. It is designed for those that do not wish to deal with software. However, we do offer an excellent piece of Shopping Cart software that you can purchase. See the Ecommerce Section for further details.

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15. What are the advantages to using your hosted Shopping Cart solution, as opposed to buying Shopping Cart software?

The primary advantage is cost. On the surface, it may seem more cost effective to buy software but when you add up the yearly reoccurring costs involved with running a secure server, paying SSL Certificate renewal fees, paying for software upgrades, not to mention all of the time you will invest maintaining the entire system, the cost of using software far exceeds our service fees.

Installing and maintaining a Shopping Cart requires a lot of time and highly technical skills. With our Shopping Cart, you don't have to worry about installing programs, SSL software, SSL certificates or a database management system, which are all needed to power a Shopping Cart. You also won't have to manage the never-ending process of keeping all of these applications up to date with the latest security patches. We have a full-time Systems Administrator and Software Development team that will take care of everything for you, so you can focus on the success of your business.

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16. Will your Shopping Cart work with my affiliate tracking system?

Most affiliate tracking systems work in the same way, which makes the majority of them compatible with our Shopping Cart. If your affiliate tracking system requires that you place HTML code on your order receipt or "Thank you" page, then it will definitely work with our Shopping Cart.

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17. Will my customers see advertisements or any mention of your company on the pages of my Shopping Cart?

Absolutely not. We do not use your Shopping Cart account as a way to promote our company or any other company's products or services.

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18. Can I use your Shopping Cart if I don't have my own domain name?

Yes, you can, even if your Web site is hosted some place else besides KARTHOST. However, if you would like to get an inexpesive domain, you can register a domain at our domain name register www.thedomainkart.com

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19. What is required for me to use your Shopping Cart

You need a Web site and must be able to access the HTML code used to build it. It doesn't matter if you use FrontPage, Dreamweaver or any other type of Web site building tool, as long as you can add a few lines of HTML code next to each item you sell. You DO NOT have to be an HTML expert.

For setup instructions, please visit our Setup Information page.

If you wish, KARTHOST can design and build you a professional Web site that that will incorporate SecureNetKart. Please contact us with your requirments.

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20. Do you charge transaction fees?

No. You only pay one flat fee monthly, quarterly, semi-annually or yearly, depending on the service plan you choose. If you accept credit cards, your credit card processor will charge transaction fees, but there are no such fees associated with using our Shopping Cart.

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21. Does anyone else have access to my customer's information?

No. Your customer's information is made available ONLY TO YOU.

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22. Is your Shopping Cart available in any language other than English?

No. However, you can insert custom messages (written in any language) into each page of the Shopping Cart. You can also use any currency symbol you like.

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23. What do I do if I no longer want to use your Shopping Cart?

To cancel, login to the KARTHOST Members Center and open a Support Ticket to cancel your service.

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Order Now and begin setting up your Shopping Cart in minutes!